If this solves the problem, then it should be possible to go into your protection software and add an exception for our web server, that way you can leave your protection turned on and access the chat rooms.
We will have to go into the various ways to do that in the comments or something, as it would take a ton of text here for the various software suites different ways of opening access. If you have another computer at your location, try a different computer and see if that one can access the chat rooms using the same internet connection.
We could discuss those in the comments below perhaps.
Note that currently, our chat rooms system require a computer web browser that supports Java and Flash.
If so, there are many possible causes, especially with our new security layers, it’s no big deal, just get back to the chat room screen, and refresh / reload the page.