This is an asset to you and you will be able to get the help that you need without revealing your identity.
In fact, it might feel so good telling your truth that you may be able to open up and reveal your identity in the future.
While you can opt to join a suicide prevention chat at any time, it may be best to ensure that you have a few undisturbed minutes, so that you can focus your attention on the chat.
Try to use a strong and reliable internet connection.
For example, survivors of sexual abuse often do not want their attackers to know that they are speaking about this highly stigmatized issue.